Payment & Billing

Order Help

Payment & Billing

This page explains general payment and billing information for purchases made through Mystra.

Last updated: September 7, 2026

Payment authorization

Orders are processed after the selected payment method is successfully authorized. Available payment methods may vary depending on your device, location, and checkout options.

Billing information

Please make sure your billing information matches the information associated with your selected payment method. Incorrect billing details may cause a payment to be declined or delayed.

Currency

Prices and charges shown at checkout are the amounts used to process your order. Your bank or payment provider may apply additional conversion or processing fees when applicable.

Duplicate or unexpected charges

If you believe you were charged incorrectly, contact us at brachmanelza@gmail.com with your order number and a description of the charge. Do not send full card numbers or other sensitive payment credentials by email.